FAQ – Frequently asked Questions
Table of contents
General Questions
Rick Ryan Fine Art Galleries
He currently has 5 online photography galleries with virtual locations being in Reykjavik, Iceland; La Jolla, California; Brooklyn, New York; Waikiki, Hawaii; Los Angeles, California.
What are your hours of operations?
Rick Ryan Art is open Monday through Friday from 9am to 5pm PST.
How do I speak to the Artist or representative?
You can email us at artsupport@rickryanart.com or by Visiting the contact page. All emails will be answered ASAP of their receipt.
About Rick Ryan Art
What is Rick Ryan Art?
Rick Ryan Fine Art is a luxury brand of Fine Art Photography by Landscape Photographer Rick Ryan. Rick sells limited edition photographic artwork through Exhibits in the USA and on my online shop. Rick founded his brand in 2020.
Who is Rick Ryan?
Rick Ryan was born in Los Angeles, California and studied Art in college. He has a passion for photography and developed his unique photo style through years of traveling the world and finding the perfect techniques.
What unique photographic style does Rick Ryan have?
Rick Ryan’s photographs use a duo-chromatic style, primarily composed of two colors to draw the viewer’s attention and create contrast. This technique is used to emphasize the beauty and emotion of nature, landscape, or architecture in his photos – allowing the viewer to focus on the meaning of the photograph with its simple yet sophisticated palette.
Craft
Does Rick sign the art?
Yes, all limited edition artwork features a digitally embedded signature on the front, bottom right side and a certificate of Authenticity is sent separately with print edition # and signature .
Do you authenticate the artwork?
Rick Ryan Art goes to great lengths to record and protect the integrity of each and every piece of artwork.
How do I hang my artwork?
All limited edition artwork will be shipped with the hanging equipment already attached to the back of the frame. Rick would recommend a professional installer hang the piece, if you are not familiar with hanging metal art.
How do I light my artwork?
A spotlight could be used, 2800K Warm White, Halogen works nicely but a professional electrician could help with installation.
Purchasing Online
How much is shipping?
Shipping is FREE to everyone sending artwork to a location in North America.
Where can I place an order?
Navigate to the Shop page, look over the artwork you would like, click on the picture. Choose the size you would like and then press “add to cart”; navigate to the checkout and you may place your order there.
What type of payments do you accept?
Rick accepts credit or debit card, or PayPal. Rest assured that all of our payment methods are safe and secure, and we do not store any of your financial information.
How do I remove an item from my shopping cart?
- Look for a button “View Cart,” This will take you to a page where you can see the items you have added to your cart.
- Find the item you wish to remove and click the button that looks like an “X”.
What happens if my package arrives damaged?
Please keep the original packaging, including the box and foam corners. Submit at least 5-7 digital photographs of the box and any damage to the art to artsupport@rickryanart.com. A request for replacement will only be honored, if submitted within 5 days of delivery. Please include your address and full name in the email body and put “Damaged Art” in the subject.
Do you have a return policy?
Since Rick’s Shop only works with Limited Edition items, we do not offer returns or exchanges.